Last update: May 01, 2019
VMate offers a variety of measures to protect your privacy when you use VMate Services, including VMate Sites, VMate Software, and/or other VMate Services.
VMate has created this Policy to explain our privacy practices so you will understand what information is collected, how it is used, and your rights to your information.
Any references in this Policy to "VMate", "we", "our", "us" etc. will be interpreted as a reference to VMate.
Whether you are new to VMate or a long-time user, please do take the time to get to know our practices, and if you have any questions please feel free to contact us.
For the purpose of 1) creating your VMate Account (including login with other third party accounts); and/or 2) providing feedback or getting contact to us; and/or 3) participating in surveys; and/or 4) getting prizes when you participate in VMate activities and win, you may be required to provide information such as 1)User Names, Password, Gender, Profile photo, Date of Birth, Region; and/or 2) Phone Number, Email Address; and/or 3) name, address, bank information, etc.
It is your choice whether to send your personal information to us. Yet in some cases if the information provided is incomplete or inaccurate we may not being able to offer Services accordingly.
In addition, when you use VMate Services, VMate will have access to information you post to VMate including, but not limited to, threads and comments you post in forums.
For the purpose of: 1) providing you with basic application functionality and better service ; and/or 2) providing you with location-based services, such as personalized multi-language content; and/or 3) improving your experience during shooting and browsing, and helping you improve the quality of your video; 4) Recommending users or videos that you might be interested in, we may collect information from you, including but not limited to:
When you are visiting VMate Sites:
We also use cookies (and similar technologies) to gather information regarding the date and time of your visit and what you search and view. Cookies etc. are computer files that are saved to your device and which may store information about you, your device, and your App and that may be used to transmit that information to us. For example, cookies are used to identify your device and record the visit so that the VMate Services can allow you access to your account without requiring you to re-enter the information.
We may obtain information about you from business partners, contractors, and other third parties and combine it with information we collected. For example you may log in with your Facebook or Google log in information. Under these circumstances and if you have given your consent, we may have access to your profile information stored on the Facebook and/or Google (details please refer to the Authorization Page).
When you provide information to us, you agree to provide accurate information only, and agree that we may assume its accuracy and rely on it.
VMate Software and Services may includes third party software, such as widgets or SDKs. They are subject to separate Privacy Policy provided by independent third party developers. This Privacy Policy does not apply to third party software. VMate shall not be responsible for any third party software.
In general, information you submit to us is used either to respond to requests that you make, or to help us serve you better.
VMate and its affiliates may use your information in the following ways:
Where we have relied on our legitimate interests to process your information, you may contact us to obtain more information, including in relation to our assessment of the impact on you.
Where we have relied on consent to process your information, you may withdraw your consent at any time by contacting us using the contact details below.
We may share your information with our trusted partners who shall comply with this privacy policy and the relevant privacy laws, and only under the premise of minimum necessity, such as Vendors responsible for award distribution, etc.
We may share your information, which may include your name and contact information (for example email address) with third parties that perform certain services on our behalf. These services may include providing support, performing data analysis, and providing and supporting Site functionality and features. To the extent we provide access to your information to a service provider, they are not permitted to share or use the information for any purpose other than providing services to us.
We also may disclose your personal information:
We only keep your information for as long as is reasonably necessary for the purposes set out in this Privacy Policy and to fulfill our legal obligations.
When you delete data, we follow an internal deletion policy to make sure that your data is safely and completely removed from our servers or retained only in anonymized form.
In some cases, rather than provide a way to delete data, we store it for a predetermined period of time. For each type of data, we set retention time frames based on the reason for its collection.
We will securely erase your information in advance of these deadlines if we decide that we no longer need it.
We maintain servers around the world, the data that we collect from you may be transferred to and stored at, a destination outside of the country where you live. It may also be processed by staff who work for us or one of our suppliers. By using the VMate Services, you consent to your personal data being transferred outside of the country where you live.
VMate is committed to protecting the security of your information. We use a variety of industry-standard security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. VMate has strict restrictions on access to user data. Yet, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while VMate uses reasonable efforts to protect your information, VMate cannot guarantee its absolute security.
You can access, update or change the information from the account you created. When changing or updating the information you provided, it may be required yout to verify the identity first. Please note that we may be required by law to store the information we collect, even after you have terminated your use of VMate Services.
For technical reasons, it may be impossible for us to determine whether you have stopped using the VMate Services. For mobile applications, it may also be impossible for VMate to determine whether you have deleted the application. In such cases, we reserve the right to remove your account and the information you have provided to us if you have not used the Services for an extended period of time.
Our Privacy Policy applies to all of the services offered by VMate.
Our Privacy Policy DOES NOT apply to services offered by other companies or individuals, including products or sites that may be displayed to and interacted with you through our service, or other sites linked from our services. Please refer to third party privacy policies for details.
Our Privacy Policy DOES NOT cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads. Please refer to third party privacy policies for details.
This Privacy Policy will be periodically revised and may be changed with or without notice. The updated Privacy Policy will be posted on the VMate sites. By using or continuing to use the Services you agree to review the Privacy Policy periodically such that you are aware of any modifications. If you do not agree to the Terms of Service or this Privacy Policy, you should not use any of the VMate Services.
uestions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to help@vmate.com
If you are not satisfied with our response or you believe our use of your information does not comply with data protection law, you can make a complaint to the relevant privacy regulator.
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